Quality Policy

Exceed Customer Expectations by

• Striving to develop a close professional relationship with our clients and understand their needs.
• Consistently delivering our services/products in an efficient and user friendly way.
• Mastering our services.
• Continually innovating and improving our services.

Maintain Efficient Business Processes by

• Continually improving our work processes in order to achieve “best in class” services delivered in the required timelines.

Be the Employer of Choice by

• Recruiting and retaining the best employees on the market.
• Providing the most effective training and employee development structure.
• Having effective Human Resource Planning.
• Offering the best health, safety and security facilities to the employees.

Promote Long Term Business Development by

• Constantly striving to be the leader in our industry through the use of quality metrics and continuous improvement.
• Constantly demonstrating business excellence.
• Continuously innovating on our services and processes to satisfy customer needs.

Use Appropriate Technology Efficiently by

• Aligning the information technology strategy to the business strategy.
• Maintaining reliable information systems.

Communicate regularly and effectively by

• Maintaining effective internal and external communication to fully involve all stakeholders.

Demonstrate Performance with Integrity by

• Maintaining highest standards of ethics/governance/principles.
• Abiding by all applicable statutory and legal requirements of our industry.

Promote a Quality Culture by

• Complying with established requirements and continually improving the effectiveness of the Quality Management System.

Establish and Meet Quality Objectives by

• Reviewing this quality policy on a regular basis to ensure that it effectively serves as the basis to define, review and improve the quality objectives of PAS Ltd.